§ 1
GENERAL PROVISIONS

  1. The terms used in these Regulations shall have the following meaning:
    a. Regulations these Regulations of the Online Store;
    b. Seller Teknika Industry Techonologies Joint Stock Company with its registered office at: Nowa 3, 05-816 Opacz Kolonia, entered in the Register of Entrepreneurs of the National Court Register, maintained by the District Court for the Capital City of Warsaw in Warsaw, XIV Commercial Division of the National Court Register, under number: 0000849395, NIP 5342613949, Regon 385095427, share capital: PLN 100,000;
    c. Online store the store operated by the Seller available at the website address: https://sklep.teknika.pl/pl/sklep/
    d. Customer a natural person, a legal person or an organizational unit without legal personality, but with legal capacity, using the Online Store;
    e. Consumer A customer who is a natural person using the Online Store, including, in particular, making purchases for the purpose not directly related to his/her business or professional activity (according to Article 221 of the Civil Code);
    g. Goods available in the Online Store assortment which is the subject of the Sales Contract between the Customer and the Seller;
    h. Account means the Customer’s account in the store, it collects data provided by the Customer and information about the orders placed by him/her in the online store;
    i. Order means a declaration of will of the Customer aimed directly at concluding a Sales Agreement with the Seller;
    j. Shopping Cart an element of the Online Store’s software in which the Goods selected by the Customer for purchase are visible, the Customer has the possibility of determining and modifying the Order, including the number of Goods;
    l. Agreement for sale contract for the sale of Goods concluded or entered into between the Customer and the Seller through the Online Store;
    ł. RODO Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 on the protection of natural persons in relation to the processing of personal data and on the free flow of such data and repealing Directive 95/46/EC (General Data Protection Regulation);
    m. uśude Act of July 18, 2002 on the provision of services
    by electronic means (i.e., Journal of Laws 2020, item 344);
    n. KC Act of April 23, 1964. – Civil Code (i.e. Journal of Laws 2022 item 1360);
  2. These Terms and Conditions define:
    a. rules for the use of the Online Store, including the creation of an account;
    b. terms and conditions of placing Orders for Goods available in the Online Store;
    c. principles of delivery of ordered Goods to the Client by the Seller,
    d. payment of the sale price of the Goods by the Client;
    e. Customer’s rights to cancel the Order of Goods and withdraw from the Sales Contract;
    f. rules for filing and processing complaints/warranties.
  3. In order to use the Online Store, the Customer is required to have a device connected to the Internet with a popular web browser installed. The Customer is not required to install additional extensions or plug-ins.
  4. the Customer, in order to use the Online Store, as well as to place orders for Goods in the Online Store, is required to have an active e-mail account.
  5. The Seller, as part of its Online Store, shall provide electronic services to the Customer within the meaning of the AIA for the handling of Orders.
  6. Pursuant to Article 8(3)(2)(b) of the IUUude, the Customer using the website of the Online Store is obliged not to post unlawful content on the website.
  7. Browsing through the Goods available at the Online Store does not require registration.
  8. Placing orders by the Customer for Goods from the assortment of the Online Store is possible after providing necessary personal and address data to enable order processing without registration.
  9. Prices appearing in the Online Store, as well as descriptions of the Goods are only commercial information, and not an offer within the meaning of the Civil Code. They become binding – for the purpose of concluding a Sales Agreement – only at the moment of confirming acceptance of the Order for execution by the Seller.
  10. online store available at the website address: https://sklep.teknika.pl/pl/sklep/ is operated by the Seller.

§ 2
ACCOUNT REGISTRATION

  1. The condition for using the Store is the establishment of an Account by the Customer by properly completing the registration form available at: [https://sklep.teknika.pl].
  2. When completing the Registration Form, the Customer shall:
    a. provide his/her first and last name and/or company name, Tax Identification Number, business address, mailing address and contact information in the form of telephone number and e-mail address;
    b. read and accept these Regulations.
  3. The Seller, after the Client submits the registration form, sends a confirmation of Account creation to the e-mail address provided by the Client.
  4. Each time the Customer logs in.

§ 3
PLACING AN ORDER

  1. In order to place an Order, the Customer should:
    a. go to the website of the Online Store;
    b. select the Goods and then add them to the Cart using the “Add to Cart” button;
    c. go to the aforementioned shopping cart;
    d. select the country of delivery, provide an email address and postal code;
    e. make payment for the Goods;
    f. indicate the delivery address of the Goods;
    g. accept the necessary consents, verify the given data for shipping;
    h. click the “Finish” button.
  2. When placing an Order, the Customer is obliged to provide correct data to handle payment and delivery of the Goods. The Seller reserves the right to verify the above personal data of the Customer by contacting the Customer, including by e-mail.
  3. In the situation where the Customer provides false or outdated personal data, or in the event that it is not possible to establish contact with the Customer, the Seller reserves the right to refuse to conclude the Contract of Sale. Failure to contact the Customer is understood as failure of the Customer to respond within 7 (seven) days from the date of sending an e-mail to the Customer’s e-mail address. In such a situation, the Customer will receive a refund of the funds paid.
  4. After the Order is placed, the Seller shall send a notification to the Customer’s e-mail address containing confirmation of the Seller’s receipt of the Order, together with the detailed scope of the Order.
  5. the Contract of Sale is concluded at the moment when the Customer receives a notification from the Seller to the e-mail address confirming the receipt of the Order.
    6th The prices of all Goods visible in the Online Store are expressed in Euros and do not include VAT (they are expressed in net amounts).
  6. Binding on the parties to the Contract of Sale is the price shown next to the Goods at the time of placing the Order by the Customer.
  7. In exceptional situations, in the event that the Seller does not have the ability to fulfill the entire Order of the Customer, the Seller shall immediately inform the Customer of the above by sending a relevant notification to the Customer’s e-mail address in this regard. The Customer then has the right to make a choice, i.e. to agree to the partial execution of the Order or to abandon the entire Order.
  8. By concluding the Contract of Sale, the Customer confirms that he/she has familiarized himself/herself with the content of these Regulations and the privacy and cookies policy (available at: https://sklep.teknika.pl), including confirms that he/she has been notified of his/her right to withdraw from the Contract of Sale (within 14 days from the date of delivery of the Goods to him/her), referred to further in the Regulations.

§ 4
ORDER EXECUTION DATE, FORMS OF PAYMENT, DELIVERY

  1. The Customer shall be obliged to pay the final price, which is the sum of the purchase price of the Goods plus delivery costs.
  2. The Customer shall pay for the Goods purchased in the Online Store only by means of electronic payment systems available in the Store – i.e. payment by bank transfer to the Seller’s bank account.
  3. The Customer is obliged to make payment for the Order within 7 calendar days from the date of placing the Order.
  4. The moment of payment is considered to be the moment when the funds are credited to the Seller’s bank account.
  5. The Customer shall receive a VAT invoice from the Seller for the purchased Goods.
  6. The Seller shall process the Order within [7] working days, counting from the date of receipt of payment from the Customer. However, the maximum period for processing the Order should not exceed [14] working days. The time required for delivery of the Goods by the courier company should be added to the above indicated deadlines.
  7. The ordered Goods shall be delivered by the Seller to the Customer via courier company or other transport. Delivery of the Goods to the Customer is chargeable, unless the Contract of Sale provides otherwise. Delivery costs of the Goods are indicated to the Customer when placing the Order. The Seller also allows the Customer to pick up the Goods in person, which is free of charge.
  8. The Goods ordered by the Customer are delivered by the Seller, as a rule, on the territory of selected countries, the list of which is available in the Shopping Cart. However, the Seller provides for the possibility of sending the Goods to other countries. For this purpose, it is necessary to contact the Seller via e-mail.
  9. The Customer, before picking up the Order, is obliged to check whether the purchased Goods have not been damaged in transit, as well as whether the Goods bear any damage.
  10. The Customer, collecting the Goods, shall be obliged to receipt in the presence of the courier with a simultaneous note that the shipment was delivered undamaged or that the shipment / Goods bears traces of damage with a simultaneous description of such damage.
  11. The place of performance resulting from the Sales Agreement concluded by the Client with the Seller is the place to which the Seller, in accordance with the content of the Order placed by the Client, is obliged to deliver the purchased Goods.

§ 5
COMPLAINTS

  1. The Seller shall be liable under the warranty for physical and legal defects of the Goods on the terms specified in Articles 556-576 of the Civil Code.
  2. The Client, being an entrepreneur, by accepting these Terms and Conditions, agrees to exclude the Seller’s liability under warranty.
  3. The danger of accidental loss of or damage to the purchased Goods shall pass to the Consumer at the time of their release to the Consumer.
  4. The Seller shall not provide a guarantee to the Consumer on the Goods purchased by the Consumer from the Online Store.
  5. The Consumer sending a complaint to the Seller’s address: info@tetnika.pl should at least provide the following information:
    a. The type of defect found,
    b. specifying the manner of bringing the Goods into conformity with the Sales Agreement by repairing them or replacing them with new ones, or a statement of price reduction or withdrawal from the Sales Agreement,
    c. as to the manner of notifying him of the processing of the complaint,
    d. the contact details of the complainant necessary to notify him of the resolution of the complaint by the Seller.
  6. The Consumer should attach the claimed Goods to the reported complaint, provide proof of its purchase (VAT invoice) and indicate the Order number.
  7. The Consumer will be notified of the Seller’s decision to consider the complaint within 14 days from the date of its submission in the manner indicated by the Consumer when submitting the complaint.
  8. In case of any doubts related to the complaint procedure
    Consumer may contact the Seller in this regard by sending an appropriate message to the Seller’s e-mail address, i.e.: info@teknika.pl.

§ 6
WITHDRAWAL FROM THE SALES CONTRACT

  1. A Consumer who has concluded a contract at a distance or off-premises, as well as a Customer – an entrepreneur who is a natural person, making a purchase of a nature other than professional, has the right to withdraw from the concluded Sales Contract within 14 days from the date of delivery of the Goods to him without giving any reason, in accordance with the Law of 30.5.2014. – On consumer rights.
  2. In the event of withdrawal from the Contract of Sale, it shall be considered not concluded.
  3. If the right referred to in the paragraph above is exercised, the entitled person shall inform the Seller by submitting a statement of withdrawal from the Contract of Sale on the form made available to him by the Seller located at: [https://sklep.teknika.pl], which may be sent by e-mail to the Seller’s address: info@teknika.pl. Statement of withdrawal from the contract submitted after the deadline referred to in paragraph 1 above has no legal effect.
  4. The form of declaration of withdrawal from the Sales Contract and information regarding the exercise of the right of withdrawal from the Sales Contract shall be made available to the Customer by the Seller in electronic form (as a downloadable sample on the website of the Online Store).
  5. In the case of electronic declaration of withdrawal via an electronic form of withdrawal from the Contract of Sale, the Seller shall immediately send the Customer a confirmation of receipt of the declaration of withdrawal from the Contract of Sale.
  6. The Goods returned by the Customer, in connection with the withdrawal from the Sales Agreement, must be complete, for hygienic reasons it can not be used. To the returned Goods the Consumer is obliged to attach a sales document (VAT invoice) and a completed and signed Goods return form.
  7. The Consumer is obliged to return the Goods immediately, but no later than within 14 days from the date on which he withdrew from the Sales Agreement.
  8. If the Goods delivered by the Consumer are incomplete, or bear traces of use, beyond the ordinary management of the thing, the Seller reserves the right to refuse to accept the Goods, or to reduce the returned amount by the difference in value between the undamaged Goods and the Goods returned by the Consumer.
  9. The Consumer shall bear the direct costs of returning the Goods to the Seller. The Customer is obliged to duly protect the returned Goods so as to prevent damage to them.
  10. In the event of withdrawal from the Sales Contract, all payments made, will be transferred to the Customer’s bank account immediately, but no later than within 14 days from the date of receipt by the Seller of the statement of withdrawal from the Sales Contract. The costs of delivering the Goods, which are subject to refund, do not include additional costs associated with the Customer’s choice of other than the cheapest standard delivery method offered by the Seller. Refund of payments will be made using the agreed payment method.
  11. The Seller may withhold reimbursement of payments received from the Customer until it receives the Goods back or the Customer provides proof of their return, whichever event occurs first.

§ 7
PERSONAL DATA PROTECTION

  1. The administrator of personal data of the Customer who is a natural person is a company operating under the name: Teknika Industry Techonologies Joint Stock Company with its registered seat at: Nowa 3, 05-816 Opacz Kolonia, entered in the Register of Entrepreneurs of the National Court Register, kept by the District Court for the Capital City of Warsaw in Warsaw, XIV Economic Division of the National Court Register, under the number: 0000849395, NIP 5342613949, Regon 385095427, share capital: PLN 100,000, (hereinafter also referred to as: “Administrator”).
  2. The Administrator processes the personal data of the persons referred to in § 1 in connection with purchases made in the Online Store, as well as in connection with the performance of the Sales Agreement (Article 6(1)(b) RODO). In addition, the processing of data may be necessary for purposes other than those indicated above, but necessary in connection with the performance of financial settlement obligations, including tax obligations (Article 6(1)(c) RODO). In addition, in certain situations it is or may become necessary to process the indicated data for purposes other than those indicated above, and necessary due to the fulfillment of the legitimate interests of the Administrator (Article 6(1)(f) RODO). In other cases, personal data will be processed only on the basis of previously granted consent, to the extent and for the purpose specified in the content of the consent (Article 6(1)(a) RODO).
  3. The provision of personal data by the Customer is a condition for the conclusion and performance of the Sales Agreement between the Customer and the Administrator. Failure by the Customer to provide all required personal data will be an obstacle to the conclusion of the Sales Agreement. To the extent that personal data is collected on the basis of consent, providing personal data is voluntary.
  4. The Customer’s personal data will be processed for the period necessary for the above specified purposes, i.e. with regard to the conclusion and/or execution of the Sales Agreement and the Agreement concluded within the framework of the Aisle, for the period until the completion of the process of concluding such Agreement or its execution, and thereafter for the period and to the extent required by the provisions of law (including, in particular, tax law provisions) or for the Administrator’s legitimate interest specified above (consideration of complaints, prescription of claims under the Sales Agreement). To the extent that the Customer has consented to the processing of personal data after the termination or expiration of the Agreement, personal data will be processed until such consent is withdrawn.
  5. The Customer’s personal data will not be used for profiling of the Customer or for automated decision-making with respect to the Customer.
  6. Personal data may be disclosed to employees or associates of the Administrator, as well as to entities providing support on the basis of outsourced services and in accordance with agreements concluded for the entrustment of personal data for processing.
  7. The Client shall have the relevant rights under the RODO, i.e. The right to access personal data, including the right to obtain a copy of such data, the right to request rectification (correction) of personal data – in case the data is incorrect or incomplete, the right to request deletion of personal data, the right to request restriction of personal data processing, the right to personal data portability in case the processing is carried out on the basis of a contract concluded with the person, to whom the data refer or on the basis of consent expressed by such person and where processing is carried out by automated means, the right to withdraw consent to the processing of personal data to the extent that the processing of the Client’s personal data is carried out on the basis of consent granted, with the proviso that withdrawal of consent shall not affect the legality of data processing carried out on the basis of consent before its withdrawal.
  8. If it is determined that the Administrator’s processing of the Customer’s personal data violates the provisions of the RODO, the Customer shall have the right to lodge a complaint with the competent supervisory authority. The supervisory authority vis-à-vis the Administrator with respect to personal data is the President of the Office for Personal Data Protection.
  9. Detailed rules for the processing of personal data by the Administrator are set forth in the Privacy Policy available at: [https://sklep.teknika.pl].

§ 8
FINAL PROVISIONS

  1. These Regulations shall be effective as of [05.06.2023]
  2. In matters not covered by these Regulations, the relevant provisions of Polish law shall apply, including the Civil Code and the Act of 30.5.2014. – on consumer rights (i.e. Journal of Laws of 2020, item 287).
  3. The Customer has the right to report complaints to the Seller regarding the operation of the Online Store and electronic services provided by the Seller. A complaint may be reported to the Seller by the Customer by sending it by e-mail to the following address: info@teknika.pl. The complaint will be recognized within 14 days from the date of its submission. The Customer will be notified of the outcome of the complaint in the form in which the complaint was reported (the above procedure does not apply to complaints on account of warranty for defects of the Goods).
  4. The Seller shall not be liable for damages and harm caused by his action or omission resulting from incorrect data received by him from the Customer.
  5. The Seller reserves the right to make changes to the Terms and Conditions without having to give a specific reason. The introduced changes shall become effective from the moment they are published on the website of the Online Store in the Regulations tab.
  6. In case of questions or ambiguities regarding the Terms and Conditions, any comments should be sent to the e-mail address of the Seller: info@teknika.pl.